Please Thoroughly Review The Following:

We have a 30-day return policy, which means you have 30 days after receiving your item to initiate a request.

ELIGIBILITY

To be eligible for a refund/return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 
You’ll also need the receipt or proof of purchase.
We will require photo/video evidence of the item and its original packaging to aid in resolving the issue quickly. 

To Request a Return, you can contact us at support@shopDROPPY.com.

• Our Return Options:

  • Full Refund 
    • For major issues like damaged or incorrect products, we may offer a full refund.
  • Refund In The Form Of In-Store Credit
    • In some cases, we may provide a refund in the form of an in-store credit.
  • Replacement 
    • If the issue is fixable with a replacement, we might send a new product instead of a refund.
  • Return 
    • In some cases, we may require you to return the item, depending on the situation. 

Items sent back to us without first requesting a return will not be accepted. 

Please Note:
If tracking confirms delivery but the item is missing, Shop DROPPY cannot be held responsible for lost or stolen packages.

You can always contact us for any return questions at support@shopDROPPY.com.